Funeral Director / Apprentice

• Performs on-call responsibilities including taking first calls, talking with families, answering questions, providing initial details, and; conducting transfers
• Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains
• Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
• Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Arranges for the interment or cremation of human remains
• Confirms authorization to proceed with the service arrangements
• Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
• Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
• Provides aftercare in absence of Family Service Counselor
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance